Responsible Gaming
Introduction
Online pokies and casino games should be enjoyed as entertainment only. They are games of chance with unpredictable outcomes, and should never be viewed as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.
Age Verification
You must be 18 years of age or older to play online pokies in New Zealand. By accessing LeoVegas or any online casino, you confirm that you meet the legal age requirement in your jurisdiction. We do not permit access to minors under any circumstances.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Spending more time and money on gambling than intended
- Chasing losses by continuing to gamble to win back money
- Hiding gambling activity or lying about how much you gamble
- Feeling anxious, irritable, or restless when not gambling
- Neglecting work, family, or social responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Experiencing relationship conflict related to gambling habits
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or cope with stress
- Experiencing financial difficulties as a result of gambling
Self-Help Tools
LeoVegas and responsible online casinos offer tools to help you maintain control:
- Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit
- Loss Limits: Restrict the amount you're willing to lose in a set period
- Reality Checks: Receive regular notifications reminding you how long you've been playing
- Time-Out: Take a break from gambling for a set period (hours or days)
- Self-Exclusion: Permanently or temporarily close your account if you need to stop
Use these tools proactively to stay in control of your gaming experience.
Support Organisations in New Zealand
If you're struggling with problem gambling, support is available:
- Problem Gambling Foundation (New Zealand)
Free, confidential support service
Phone: 0800 664 262
Website: www.pgf.nz - Gamblers Anonymous (New Zealand)
Peer support meetings across Aotearoa
Website: www.gamblersanonymous.org.nz - Samaritans (24/7 Helpline)
For emotional support
Phone: 0800 726 666
International Support Resources
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK Self-Exclusion) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (US) – www.ncpgambling.org
Take Action Today
If you or someone you know is experiencing problem gambling, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognised issue with effective treatments available.
Contact the Problem Gambling Foundation (NZ) on 0800 664 262 or visit their website for confidential assistance. Support is available 24/7.
Last updated: 2026. This information is provided for harm reduction purposes and does not constitute legal advice. For legal matters, please consult with a qualified attorney.